FAQs

What kind of restaurant is 24 York?

24 York is a modern steak frites restaurant located in the heart of the CBD, offering a premium yet relaxed dining experience perfect for corporate lunches, after-work gatherings, and group celebrations.
 

Where is 24 York located?

We’re at 24 York Street, Sydney — just a short walk from Wynyard Station. The closest intersection is King and York Street.
 

What are your opening hours?

We’re open:
Sunday to Thursday – last seating at 9:00 pm
Friday and Saturday – last seating at 9:45 pm
 

What options are GF/ coeliac friendly, vegan/ vegetarian?

Our menu doesn’t include vegetarian or vegan options, as we specialise in one dish we do really well – classic steak frites. Please note that our fries are not vegetarian or vegan. All menu items, apart from the cheesecake, are gluten-free and coeliac-friendly.
 

Are the meats halal?

We have halal-certified meat on the menu, however there is no separate halal preparation space in our kitchens.
 

Can you BYO cake?

We welcome you to bring a cake for your celebration. We charge a $9 per person cakeage fee.
 

What payments do you accept?

All Visa, Mastercard, and AMEX credit card transactions incur a processing fee of 1.8%. Debit card (Visa & Mastercard) transactions incur a processing fee of 1.4% and EFTPOS, 1.15%. International cards incur a processing fee of 3.5%. 10% discretionary service charge applies to all groups of 6+. 10% surcharge applies on Sundays. 15% surcharge applies on all public holidays.
 

Is catering available?

No, we are a dine in restaurant only.
 

Is takeaway available?

No, we are a dine in restaurant only.
 

Are walk-ins accepted?

We do accept walk-ins; however, a booking is highly recommended.
 

Are children welcome & are there highchairs?

Children are welcome when accompanied by an adult. Please note we do not have a dedicated children’s menu.  We have highchairs available on request.
 

Do you have disability access?

Access is through the adjoining building, via lift and through the foyer to the venue. Our management team can help you when you arrive.
 

Do you have gift cards?

Yes, we do. You can purchase a gift card here.
 

What gift cards are accepted?

We accept previously Rockpool Dining Group, previously Pacific Concepts, Hunter St. Hospitality gift cards, as well as Good Food and Gourmet Traveller gift cards.
 

What are your reservations contact details?

If you are calling after hours, please send us an email on [email protected]. Our reservations team are available 9am to 9pm seven days a week.
 

How do I change my booking?

You can modify your booking directly via the confirmation email you received. Alternatively, you can contact us on 02 8099 7067 / [email protected].
 

How do I organise an event?

Please email our team on [email protected], we can help you plan an event.
 

Do you have a private dining room?

We don’t have private dining spaces, but welcome group bookings in the main restaurant area. Full venue is also available for up to 250 guests standing or up to 180 guests seated.
 

What is your cancellation policy?

If a booking is cancelled late or guests do not attend, a fee of $50 per person may apply. For small groups, we request at least 4 hours’ notice to avoid this charge. For groups of 8 or more, we require a minimum of 24 hours’ notice. Please note that separate cancellation terms apply to partial or whole venue hire, which will be shared at the time of reservation.
 

What is your dress code?

Casual